TOBY (speaking on the telephone): This is Mrs. Toby Cameron. I received a message about a fraud alert on my account! It must be some kind of mistake!
TELEPHONE: We suspect it's not. Did you move to CANADA?
TOBY: Canada? No of course not! I'm at the same address as always!
TELEPHONE: Just as we thought. We noticed not only a change of address for you, but also unusually large purchases recently made on your card.
TOBY (reeling in shock): !!! Reassigned me a Canadian address? Unusually large purchases on my credit card? ... You've got to be kidding me!
TELEPHONE: I'm sorry Mrs. Cameron. It looks like someone gained access to your account and took advantage of that.
TOBY: I don't believe this! How bad is the damage?
TELEPHONE: In addition to the charges made on your credit card, there were several large ATM withdrawals made as well.
TOBY: But my credit card wasn't stolen! And I only shop at reputable stores!
TELEPHONE: I'm sorry. Your current credit card balance is $18,000.
TOBY: Oh, my! (Aside:) Ian's going to kill me!
TELEPHONE: We'll try to work with you to control the damage...
TOBY: I can't believe this is happening to me!
TELEPHONE: We've seen this occur before, Mrs. Cameron. It's unfortunate, but it seems you've become a victim of identity fraud.
TOBY: What's going to happen now?
TELEPHONE: We'll immediately close your account. This will stop further damage from happening.
TOBY: What about the damage that's already been done?
TELEPHONE: We'll reverse the credit card balance and reissue you a new card. Rest assured.
TOBY: Easy for YOU to say. You said someone changed my account address to a Canadian one?
TELEPHONE: Yes. With technology today, access to personal information crosses all borders. Financial crime occurs everywhere. Anyone can be a target.
TOBY: Like me. I'm so upset I can hardly see straight.
TELEPHONE: Mrs. Cameron, we want to help you and we're willing to cooperate in any way we can. Nowadays public access to private information has become commonplace. It's unfortunate this happened to you.
TOBY: "Unfortunate" is not the word for it!
TELEPHONE: We'll process a claim for you. Identity fraud is a serious crime and we want to protect our customers.
TOBY: Thank you. I'm sorry for my outburst... I'm upset that this has happened. I appreciate your help.
TELEPHONE: You can call us if you have further questions.
Today's full strip.